Electronic Funds Transfer (Credit EFT): payment electronically and automatically withdraw from a bank account.Electronic Funds Transfer (Debit EFT): automatic debit from your bank account.There is a weekly and monthly prepayment plan available in addition to four types of payment. A customer may prepay an amount equal to four weeks’ average billing, and this installment remains on account to satisfy one month’s expected charges. In addition, UPS offers two prepayment plans. Application of FedEx late fees will be something to watch. Everything in a carrier contract is negotiable. Ask for a reduction of that six-percent penalty or billing terms longer than 14 days. Work a variance into the terms of your new agreement. It will be interesting to see if FedEx’s late fees are treated the same way.Īlso, this can be a concern when a company negotiates a new carrier agreement. UPS wants to keep clients satisfied and can be very understanding. ![]() Ordinarily, customer service representatives can issue credits for charges under $500 without supervisor authorization. A UPS goodwill credit will often work when you pay for the invoice soon after the late penalty arrives on a current invoice. ![]() Call up the UPS billing department to request a goodwill credit. UPS will sometimes issue goodwill credits for late penalty charges. ![]() Ask them to waive the fees to control further costs or debt. So what other options does a delinquent company have? Contact your representative and be proactive.
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